Privacy Policy
This Privacy Policy explains how JapanShop (“we”, “us”, or “this website”) collects, uses, stores, and protects your personal information. By using our services, you agree to this policy.
1. Information we collect
- Account data: email, username, country/region, and registration details.
- Order data: product links, order contents, shipping address, payment and logistics records.
- Communications: messages sent via live chat, email, or contact forms.
- Technical data: browser type, access time, IP address, cookies, and similar data.
2. How we use information
- To provide proxy shopping, ordering, payment, shipping, and customer support.
- To send verification codes, order notifications, and service-related emails.
- To improve the site, troubleshoot issues, and prevent fraud.
- To comply with applicable laws.
We do not sell your personal information to third parties or use it for unrelated advertising.
3. Sharing
We share only what is necessary with carriers, payment processors, and other partners required to deliver the service, when required by law, or with your consent.
4. Cookies & analytics
We use cookies and analytics tools (such as Google Analytics) to understand site usage. You may manage cookies in your browser settings.
5. Retention & security
We apply reasonable technical and organizational safeguards. Data is retained for as long as needed for business and legal purposes.
6. Your rights
You may request access, correction, or deletion of your account data, or request account closure via our support email.
7. Children
Our services are intended for users with full legal capacity. Minors should use the service with guardian consent.
8. Cross-border transfers
Your information may be processed or stored in Japan and other countries where our service providers operate.
9. Updates
We may update this policy from time to time. The revised version takes effect when published on the website.
10. Contact
Questions about this policy? Reach us via the Contact page or our support email.
Last updated: July 2026